Privacy Policy

Last updated: 10/04/2025

At Benessere, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website benessere.al or use our services. By using our website, you consent to the collection and use of your personal information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you use our website or services. This may include:

  • Personal Identification Information: Name, email address, phone number, and other details you provide when booking an appointment or contacting us.
  • Non-Personal Identification Information: Browser type, IP address, referring URL, and other technical data that help us analyze website traffic and improve our services.
  • Payment Information: If you make a payment for services, we may collect your payment details through secure channels, which are processed by third-party payment providers.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To provide, operate, and improve our services, including dental consultations, treatments, and customer support.
  • To personalize your experience and respond to your inquiries or requests.
  • To send periodic emails about your appointments, promotions, or other products and services you may find interesting.
  • To process payments securely and provide the necessary confirmation for your services.
  • To comply with legal obligations and enforce our terms of service.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal data. These measures include:

  • Using secure server environments (SSL encryption).
  • Restricting access to sensitive information to authorized personnel only.
  • Regular monitoring of systems to detect unauthorized access.

While we take reasonable steps to protect your personal information, please be aware that no method of transmission over the Internet is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties in the following cases:

  • Service Providers: We may share your information with third-party vendors or service providers who assist us in operating our website, processing payments, and providing services to you.
  • Legal Requirements: We may disclose your personal information if required by law, to protect our rights, or in the event of a legal proceeding.
  • Business Transfers: In the event of a business transaction (e.g., merger, acquisition, or sale), your personal data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, track website usage, and analyze trends. Cookies are small text files stored on your device that help us remember your preferences and improve functionality.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request the deletion of your personal data.
  • Object to the processing of your personal data in certain circumstances.

If you wish to exercise any of these rights or have any questions about your data, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that we have collected personal data from a child, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Benessere Dental Clinic
Email: info@benessere.al
Phone: +35520697446344
Location: Tiranë, Albania